Shipping policy

Shipping Policy

At Oroma, we are committed to delivering your Oroma Press quickly, securely, and with care. Please review our shipping policy below for details on processing times, delivery estimates, and important shipping information.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please note that during peak periods, promotions, or holidays, processing times may be slightly extended.

Shipping Times

Estimated delivery times are as follows:

  • Standard Shipping: 7–14 business days

  • International Shipping: 10–20 business days (depending on destination)

Delivery times are estimates and may vary due to factors outside our control, such as customs processing, carrier delays, or local postal services.

Shipping Rates

Shipping costs are calculated at checkout and will be clearly displayed before you complete your purchase.
From time to time, Oroma may offer free shipping promotions, which will be noted on the website.

Shipping Destinations

We currently ship to multiple countries worldwide. If your location is not supported at checkout, please contact our support team for assistance.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. Tracking updates may take 24–48 hours to appear after shipment.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Lost, Delayed, or Damaged Packages

If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Returns & 14-Day Trial

We offer a 14-day return window from the date you receive your Oroma Press.

To be eligible for a return:

  • The item must be unused and in its original packaging

  • All accessories, manuals, and components must be included

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

For full details, please refer to our Return & Refund Policy.

Contact Us

If you have any questions about shipping, tracking, or your order, please contact us at:

Email: oromapress@gmail.com