Privacy policy

Privacy Policy – Oroma

Last updated: December 14, 2025

Oroma (“we,” “us,” or “our”) operates this website and online store (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal Information We Collect

We may collect the following types of personal information depending on how you interact with our Services:

  • Contact Information: Name, email address, shipping address, billing address, phone number

  • Order & Transaction Information: Products purchased, order history, returns, exchanges, and payment confirmations

  • Payment Information: Payment details are processed securely by third-party payment providers; we do not store full payment card details

  • Account Information: Login details, preferences, and settings (if applicable)

  • Communications: Messages you send to us via email or customer support

  • Device & Usage Data: IP address, browser type, device information, and interactions with our website

  • Cookies & Similar Technologies: Used to improve functionality and user experience

2. How We Collect Information

We collect personal information:

  • Directly from you when you place an order, contact us, or subscribe to communications

  • Automatically through your use of the Services (cookies, analytics tools)

  • From service providers who help operate our store (such as payment processors and shipping partners)

3. How We Use Your Personal Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate with you about your purchases or inquiries

  • Improve and optimize our website and Services

  • Send promotional or marketing communications (you may opt out at any time)

  • Detect and prevent fraud or misuse of our Services

  • Comply with legal obligations

4. Sharing Your Personal Information

We may share your personal information with trusted third parties only when necessary, including:

  • Service providers such as Shopify, payment processors, shipping carriers, analytics providers, and email services

  • Legal authorities if required by law or to protect our rights

  • Business partners strictly for operating and improving our Services

We do not sell your personal information.

5. Relationship With Shopify

Our store is hosted on Shopify. Shopify processes personal information on our behalf to provide and improve the Services. Your information may be transferred to and processed in countries outside your own.

You can learn more about Shopify’s privacy practices at: https://privacy.shopify.com

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Understand how visitors use our site

  • Improve performance and user experience

You can manage or disable cookies through your browser settings, though this may affect site functionality.

7. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Object to or restrict certain processing

  • Opt out of marketing communications

You may exercise these rights by contacting us using the details below.

8. Data Security & Retention

We take reasonable steps to protect your personal information. However, no method of transmission or storage is 100% secure.

We retain personal information only as long as necessary to fulfill orders, provide Services, comply with legal obligations, or resolve disputes.

9. Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. International Data Transfers

Your personal information may be stored or processed outside your country of residence. When we do so, we take reasonable steps to ensure appropriate protections are in place.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Services after changes means you accept the updated policy.

12. Contact & Data Controller

If you have any questions about this Privacy Policy or how your personal information is handled, you can contact us at:

Email: oromapress@gmail.com

For the purposes of applicable data protection laws, Oroma acts as the data controller of your personal information.